Why pay for unutilized time? Pay by issue.
Most of the customers engage IT services providers in traditional Fixed Price or Time and Material models for various services. This model suits very well when the deal size is large, customer has a global presence or there is a complex set of service requirements etc….
Now think of customers who have their ERP or Business Applications in lights on mode or in more or less in maintenance mode or naturally has low number of issues. Considering the fact that these systems are built in so many technologies, executing them in Fixed Price or Time & Material will require to position multiple resources to fulfil and render the services in dedicated fashion.
Guardian has developed a Centre of Excellence (COE) for customers belonging to the above category. This COE delivers the services as per the agreed Service Level Agreements and the customer will pay only for the service requests/incidents addressed by Guardian. This allows customers to tailor their budgets and pay only for what they need.
We provide shared services for
- Oracle E-Business Suite, JD Edwards, Peoplesoft (DBA, CNC, Functional and Technical), SAP.
- Oracle Cloud, Microsoft Azure,SalesForce, Amazon Webservices (SaaS, IaaS, PaaS).
- Linux System Administration, Windows Support (L1 thru L4 support).
- Custom Application Development, Support and Integration.
- Application Testing.